Re: [sipxtapi-dev] Newbie Placecall Question

["Archie Rosenblum" <archie@xxxxxxxxx>]

Thank you for your help.  I was able to solve my problem.

Take care, Archie

-----Original Message-----
From: alexander.chemeris@xxxxxxxxx [mailto:alexander.chemeris@xxxxxxxxx] On
Behalf Of Alexander Chemeris
Sent: Monday, June 09, 2008 6:59 PM
To: Archie Rosenblum
Cc: sipxtapi-dev@xxxxxxxxxxxxxxxxxxx
Subject: Re: [sipxtapi-dev] Newbie Placecall Question

Hi,

On 6/9/08, Archie Rosenblum <archie@xxxxxxxxx> wrote:
> I am new to SIP and have a quick question.  I have a VOIP account and I am
> trying to get placecall to make the call and it is not getting through.
>
> The company that provides the account gave me a username, password, proxy
> and stuns server.  The soft phone they provide is sjphone.  There was no
> mention of realm.

Firsrt thing to do when debugging such problems is to capture SIP traffic
with Wreshark and try to understand what's going wrong. For example,
you will be able to see realm, anounced by server and pass it to PlaceCall.
To see only SIP and RTP traffic in Wireshark, you may set display filter
(not capture filter!) to "SIP or RTP". Also it is generally a good idea to
attach captured logs when reporting such problems :)

Also, first try to invoke PlaceCall without STUN. Afaik, it is still
work in progress
and is not working well (or at all) in curent version of sipXtapi.

-- 
Regards,
Alexander Chemeris.

SIPez LLC.
SIP VoIP, IM and Presence Consulting
http://www.SIPez.com
tel: +1 (617) 273-4000

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