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Re: [sipx-users] stumped on unauthorized


On Wed, 2008-08-20 at 14:28 +0800, Dean Hiller wrote:
> I have setup a sipx system here in my beijing office and I set up one
> on the wan.  The first one was setup with the CD.  The second one with
> "yum install sipxecs".  when I use the ip of the first one to
> register, it works.  With the second one, I get 408 unauthorized.  The
> first one naturally has DNS all setup correctly and the second one
> almost does(My ISP is having technical problems with SRV records
> deploying to DNS once I put them in their web page...godaddy.com).
> 
> Anyways have problems like this.  How can I debug this problem
> further?  I am stumped.  Maybe I should to a complete clean and
> reinstall and wipe the database, etc. etc.
> thanks,

1. Get your DNS set up right.
2. Configure your phones to register using the proper SIP domain name as
the SIP server name -- I *think* registering using alternate names or IP
addresses works now, but I don't know which sipX versions have that
feature.
3. Set the SIP domain of the server in the sipX UI.
4. *Then* set or re-set the passwords for each user account -- the
"password" for the user that is recorded in the database incorporates
the SIP domain, so if you changed the SIP domain since creating the
user, the recorded password may be invalid, and nobody can register as
that user.

Dale