[sipx-users] can't change superadmin password?

["Dean Hiller" <dean@xxxxxxxxxxxxx>]

dangit, I hate when that happens.  I have been spending hours(and the docs have been great at pushing this along).  Ignore the below question.  The file was there(I was accidentally on a different machine where that file was not there), but now I have  a new question....

why can my superadmin always login without a password?  

It is like the password is not being changed or something.  I no longer get any errors, but the new sip password just doesn't work in the login portal and I have to use a blank password(ever since I reset it using the command inthe docs below).  I wish it would prompt me for the superadmin password or something...you would think it would do this after you uninstall and reinstall sipxecs since you are cleaning the system but obviously some data was leftover and so it though it already had a password :(.  How to resolve this?
thx,
dean

On Sun, Aug 17, 2008 at 12:00 PM, Dean Hiller <dean@xxxxxxxxxxxxx> wrote:

I lost my superadmin password and then reset it according to the docs...
http://sipx-wiki.calivia.com/index.php/SipX_ConfigServer_Troubleshooting#Forgot_superadmin_password

Then I try to change the sip password(which I think is the web login password) and I get
An internal error has occurred. Click here to continue.

Looking futher, it is getting permission denied on a NON-EXISTENT file(I checked and the directory mailstore
does not even exist let alone the file itself).  How do I fix this?  I completely did a "yum remove sipxecs" and reinstalled it.  Is there a better way to clean up on an uninstall?  Error below(from inside webpage as docs said...ps. that was cool!!!)....

		<tr class="exception-name">
			<td colspan="2">org.apache.tapestry.BindingException</td>


		</tr>
		
		<tr class="exception-message">

			<td colspan="2">Exception invoking listener method onOk of component EditUser/formActions: Exception invoking listener method commit of component EditUser: Failure invoking listener method 'public void org.sipfoundry.sipxconfig.site.user.EditUser.commit()' on $EditUser_34@4d080d[EditUser]: java.io.FileNotFoundException: /var/sipxdata/mediaserver/data/mailstore/superadmin/savemessage.vxml (Permission denied)</td>

--
Dean Hiller
CEO/Founder of Extreme Software Offshoring
http://xsoftware.biz
http://www.linkedin.com/in/deanhiller
Beijing Cell: 136-991-41547
US Phone: 303-376-5776

--
Dean Hiller
CEO/Founder of Extreme Software Offshoring
http://xsoftware.biz
http://www.linkedin.com/in/deanhiller
Beijing Cell: 136-991-41547
US Phone: 303-376-5776