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Re: [sipX-dev] Can someone please confirm the Implications of the ACD Servers 30 active call limit.


Thanks, Scott.

Is it too hard to make it forward? For a fast workaround, could someone point me some directions on how to do it?

-
MM


On Mon, Jun 29, 2009 at 5:34 PM, Scott Lawrence <scott.lawrence@xxxxxxxxxx> wrote:
On Mon, 2009-06-29 at 17:13 -0300, Melcon Moraes wrote:

>
> I got another question, somehow related to the transferred call. Let's
> say my agent transfer the call to an PSTN number using an ITSP thru
> sipXbridge.
>
>  I understand that the call is still traversing the ACD. I know that
> all the DTMF inside sipXecs are RFC2833 as well.
>
>  1. How can I debug this call flow in order to see if DTMFs generated
> by the caller phone are hitting the ITSP?

I believe that the ACD does not forward DTMF.